Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of the website and services provided by Orbiquity ("we," "us," or "our"). By accessing our website or engaging our tax advisory services, you ("Client," "you," or "your") agree to be bound by these Terms.

If you do not agree to these Terms, you may not access our website or use our services. These Terms constitute a legally binding agreement between you and Orbiquity.

You represent that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2. Definitions

For purposes of these Terms:

• "Services" means tax advisory services provided by Orbiquity, including tax return preparation, transfer pricing documentation, audit defense support, and related consulting services.
• "Client" means any individual or entity that engages our Services or accesses our website.
• "Engagement" means a specific service arrangement documented by an engagement letter or service agreement.
• "Website" means the Orbiquity website located at orbiiquiity.pro and all associated subdomains.
• "Content" means all text, graphics, images, software, and other materials available on our Website or provided as part of our Services.

3. Service Description and Availability

Orbiquity provides professional tax advisory services to businesses and individuals operating in Vietnam. Our Services include preparation of personal and corporate income tax returns, assembly of transfer pricing documentation, and support during tax audits and disputes.

Services are provided subject to engagement letters that specify the scope, deliverables, timelines, and fees for each specific engagement. The Website provides general information about our Services but does not constitute an offer to provide Services or professional advice.

We reserve the right to modify, suspend, or discontinue any aspect of our Services or Website at any time without prior notice. We are not liable for any modification, suspension, or discontinuation of Services.

4. Engagement and Service Delivery

4.1 Engagement Letters

All service engagements are formalized through written engagement letters that detail the scope of work, deliverables, timeline, fees, and terms specific to the engagement. Engagement letters supersede these general Terms where there is a conflict between the two documents.

4.2 Client Responsibilities

Clients engaging our Services agree to:

• Provide complete, accurate, and timely information required for service delivery
• Respond promptly to requests for additional documentation or clarification
• Review and approve deliverables before submission to tax authorities
• Maintain organized financial records and supporting documentation
• Notify us of any changes in circumstances that may affect tax positions
• Pay fees in accordance with agreed payment terms

4.3 Service Limitations

Our Services are limited to the scope defined in each engagement letter. We are not responsible for: tax positions taken in prior years before our engagement, incomplete or inaccurate information provided by clients, changes in tax law occurring after filing submission, or outcomes of tax authority examinations beyond our control.

We provide professional tax advisory services but do not offer legal advice, investment advice, or financial planning services outside the scope of tax compliance and planning.

5. Fees and Payment

5.1 Service Fees

Service fees are specified in engagement letters and are based on the scope and complexity of work. Fees are stated in Vietnamese Dong (VND) unless otherwise specified. Fee quotes are valid for 30 days from the date of proposal.

5.2 Payment Terms

Payment is due within 15 days of invoice date unless alternative payment terms are specified in the engagement letter. Accepted payment methods include bank transfer to our designated account. Late payments may incur interest charges at a rate of 1.5% per month on outstanding balances.

5.3 Additional Charges

Additional fees may apply for work that exceeds the original scope defined in the engagement letter, changes requested by the client after work has commenced, or rush service requests requiring expedited delivery. Such additional fees will be communicated to the client before the work is performed.

5.4 Refund Policy

Fees paid for services already delivered are generally non-refundable. For services not yet commenced or partially completed, refunds may be provided on a pro-rata basis at our discretion. Requests for refunds must be submitted in writing to [email protected].

6. Intellectual Property Rights

6.1 Our Intellectual Property

All Content on our Website, including text, graphics, logos, software, and methodologies, is owned by or licensed to Orbiquity and is protected by Vietnamese and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our Content without written permission.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal or business purposes related to evaluating or using our Services. This license does not permit commercial use, redistribution, or modification of Website content.

6.3 Client Materials

You retain ownership of all financial documents, records, and information provided to us for service delivery. By providing such materials, you grant us a license to use, analyze, and process them solely for purposes of delivering Services under our engagement.

7. Prohibited Uses

When using our Website or Services, you agree not to:

• Provide false, misleading, or inaccurate information
• Attempt to gain unauthorized access to our systems or networks
• Use automated systems (bots, scrapers) to access the Website
• Interfere with or disrupt the operation of our Website or servers
• Engage in any fraudulent or illegal activity
• Violate any applicable local, national, or international law
• Infringe upon intellectual property rights of Orbiquity or third parties
• Transmit viruses, malware, or other harmful code
• Impersonate any person or entity or misrepresent your affiliation

8. Disclaimers and Limitations

8.1 Service Disclaimers

While we strive to provide accurate and high-quality tax advisory services, we cannot provide absolute assurances regarding outcomes. Tax positions may be subject to interpretation and challenge by tax authorities. We do not represent or imply specific results from use of our Services.

Our Services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

8.2 Website Disclaimers

Information on our Website is for general informational purposes only and does not constitute professional tax advice. Tax laws and regulations change frequently, and Website content may not reflect the most current developments. You should not rely on Website content as a substitute for engaging our professional Services.

8.3 No Attorney-Client Relationship

Use of our Website or submission of inquiry forms does not create a professional relationship. A professional relationship is established only through a signed engagement letter.

9. Limitation of Liability

To the maximum extent permitted by Vietnamese law, Orbiquity's total liability for any claims arising from our Services or Website shall not exceed the fees paid by the client for the specific service engagement giving rise to the claim.

We are not liable for indirect, incidental, consequential, special, or punitive damages, including but not limited to lost profits, business interruption, or loss of data, even if we have been advised of the possibility of such damages.

This limitation applies to all causes of action in the aggregate, including breach of contract, breach of warranty, negligence, strict liability, misrepresentation, and other torts.

10. Indemnification

You agree to indemnify, defend, and hold harmless Orbiquity, its officers, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from: your use of our Services or Website, your breach of these Terms, your violation of any law or regulation, or inaccurate or incomplete information you provide to us.

11. Termination

Either party may terminate a service engagement as specified in the applicable engagement letter. Generally, termination requires written notice and payment for work completed through the termination date.

We reserve the right to terminate or suspend your access to our Website immediately, without prior notice, if you violate these Terms or engage in prohibited activities.

Upon termination, your right to use our Website and Services ceases immediately. Sections of these Terms that by their nature should survive termination (including payment obligations, intellectual property provisions, disclaimers, and limitations of liability) shall remain in effect after termination.

12. Dispute Resolution and Governing Law

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Socialist Republic of Vietnam, without regard to conflict of law principles.

12.2 Jurisdiction

Any disputes arising from these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of Ho Chi Minh City, Vietnam.

12.3 Informal Resolution

Before initiating formal legal proceedings, parties agree to attempt informal resolution through good-faith negotiation. Either party may initiate this process by providing written notice of the dispute to the other party.

13. General Provisions

13.1 Entire Agreement

These Terms, together with any applicable engagement letter, constitute the entire agreement between you and Orbiquity regarding use of our Website and Services, superseding any prior agreements or understandings.

13.2 Severability

If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions shall continue in full force and effect.

13.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

13.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

13.5 Notices

All notices required under these Terms shall be in writing and sent to the addresses specified in the engagement letter or to [email protected]. Notices are deemed received when delivered by email or three business days after mailing.

14. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last Updated" date and post the revised Terms on our Website. If you have an active service engagement, we will also notify you via email.

Continued use of our Website or Services after Terms changes become effective constitutes acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue use of our Website and Services.

15. Contact Information

For questions about these Terms or our Services, please contact us: